Our operational excellence program works for any type of organization. It helps you continuously improve your operations so that your organization is more efficient, more productive and so that your customers receive higher quality.
We provide virtual programs as well as on site programs that start with one department. We help you identify the department with which we should start based on desired customer outcomes. We train the team members together with the front line manager. During the training we:
We follow on with the team in weekly virtual meetings to help them progress on the outcomes of that customer metric.
We then spread the process to other teams.